Frequently Asked Questions
1tk71 Answers to All Questions
From opening an account and depositing via bKash, to cricket betting and bonuses — find clear, straightforward answers to the most frequently asked questions from Bangladeshi players, all in one place.
After joining 1tk71, you may have many questions about deposits and withdrawals, choosing games, using bonuses, and safe gaming. In the FAQ section below, we have provided detailed answers to more than 20 questions across five main categories. Use the category links below to navigate quickly. If you cannot find an answer, contact our 24/7 Bengali live chat support.
Account and Registration
Questions about Account and Registration at 1tk71
To register at 1tk71, you need an active mobile number or email address, a strong password, and your date of birth. Make sure you are at least 21 years old. Registering with accurate information makes the withdrawal and verification process much easier later on.
No. Under 1tk71's rules, only one account is allowed per person. Creating multiple accounts may result in all accounts being suspended and any deposited funds being forfeited. If you cannot access your previous account, contact live chat support.
Click the "Forgot your password?" option on the 1tk71 Login page. Enter your registered mobile number or email and a verification code will be sent to you. Use the code to set a new password. If you have trouble, get help from our 24/7 Bengali live chat.
Identity verification may be required for large withdrawals or bonus claims. Usually, uploading a photo of your National ID (NID) or passport is enough to complete verification. Having verification done in advance speeds up withdrawals, so it is a good idea to complete it right after registration.
Yes, the entire site works smoothly on mobile browsers. From any Android or iOS device, go to the 1tk71 Login page, log in, and enjoy all games and features — no separate app download needed.
Deposits and Withdrawals
Questions about Deposits and Withdrawals
You can deposit at 1tk71 via bKash, Nagad, Rocket and direct bank transfer. The minimum deposit for each method is ৳300. Mobile banking methods are the fastest — your account is usually credited within a few minutes.
Deposits made via bKash or Nagad usually update your balance within a few minutes. Network issues can occasionally cause a delay of 15–30 minutes. If it takes longer than 30 minutes, contact live chat with your transaction ID and it will be resolved quickly.
The minimum withdrawal amount is ৳1,000. After submitting a request, funds are typically sent to your bKash, Nagad, or bank account within 1 hour. Having a verified account makes the process even faster.
1tk71 does not charge any additional fees for deposits or withdrawals. However, your mobile banking provider (such as bKash or Nagad) may apply their own service charges according to their policies — check the relevant provider's terms for details.
Yes, both deposits and withdrawals can be made directly through Nagad. When withdrawing, make sure to enter your registered Nagad number correctly. The process is smoother when the name on your 1tk71 account matches the name on your Nagad account.
Games and How to Play
Questions about Games and How to Play
To bet on a BPL or any cricket match, go to the Cricket section. Select the match you want from the available matches, then add your chosen markets — such as match winner, top batter, or highest wicket-taker — to your bet slip. Confirm your bet with the amount you want. Minimum bet amounts and maximum odds vary by match.
The Slots section features a large number of games from top providers including PG Soft, Pragmatic Play, and JILI. You will easily find popular titles such as Fortune Tiger, Gates of Olympus, Sweet Bonanza, Mahjong Ways, and Super Ace. New games are added regularly — read game reviews in the Tips section.
RTP (Return to Player) is the theoretical long-term payout percentage of a game — for example, a 96% RTP means an average of ৳96 is returned for every ৳100 wagered. This is a long-term statistic, not a guarantee for any single session. Choosing high-RTP games can be a smart strategy, but each spin is independent and random.
Yes, the live casino games at 1tk71 Casino run smoothly on mobile browsers. For the best experience, use a stable Wi-Fi or 4G connection. Live roulette, blackjack, baccarat, and live dealer games can all be played on any Android or iOS device.
Happy Fishing is a popular fishing arcade game by JILI. Various fish and sea creatures appear on the screen; shoot them with your cannon to catch them. Each fish carries a different point value. Catching bigger fish earns bigger rewards. Before you start, read the strategy article in the Tips section.
All games at 1tk71 run on software from internationally recognised providers (PG Soft, Pragmatic Play, JILI, Spribe, and others) that use RNG (Random Number Generator) technology. This means every result is completely independent and unpredictable. The platform uses SSL encryption and secure servers to ensure fair play.
Bonuses and Promotions
Questions about Bonuses and Promotions
As a new member, you will receive a 100% bonus of up to ৳10,000 on your first deposit. That means if you deposit ৳5,000, another ৳5,000 is added as a bonus. To claim the bonus, log in, activate the offer from the Promotions section, and then make your first deposit.
Wagering requirement means you need to place a specified amount in bets before withdrawing bonus funds. The wagering requirement for 1tk71's welcome bonus is 15 times (15x). For example, if you receive a ৳2,000 bonus, it becomes withdrawable after completing a total of ৳30,000 in bets. See the full terms at Terms & Conditions.
1tk71's VIP program has four tiers: Bronze (weekly cashback up to 0.3%), Silver (up to 0.6%), Gold (up to 0.9%), and Platinum (up to 1.2%). As you move to higher tiers through regular play, you get more cashback, faster withdrawals, and exclusive offers.
Cashback is a benefit where a set percentage of your weekly net losses is returned to you. It is automatically added to your account at the end of each week based on your VIP level. Cashback is generally withdrawable directly and can be used without any additional wagering conditions.
Yes, 1tk71 offers limited-time promotions during Eid, the BPL season, the T20 World Cup, and other special occasions. These offers can include deposit bonuses, free spins, or extra cashback. Check the Promotions page regularly for updates or ask in live chat.
Security & Responsible Gaming
Questions about Security & Responsible Gaming
Yes. 1tk71 uses SSL encryption technology to keep all data secure. Your personal information and financial transaction details are not shared with third parties. Read our Privacy Policy for more details.
1tk71 is for people aged 21 and above only. Age is verified during registration and identity documents may be requested if needed. Accounts of underage users are closed immediately.
1tk71 takes responsible gaming seriously. You can set deposit limits, take a temporary break (cooling-off), or enable self-exclusion. To do so, visit the Responsible Gaming page or make a request through live chat support.
We believe entertainment should be enjoyable, not a burden. If you feel gaming is getting out of control, visit our Responsible Gaming resource page. You will find self-exclusion setup, budget tools, and links to trusted support organisations there. The support team is available 24/7 to help in Bengali.
Change your password immediately and contact us via live chat or at [email protected]. Our security team will review the account promptly and, if necessary, temporarily lock it to keep it safe. Keeping two-factor authentication enabled makes your account even more secure.
Still have questions?
The support team is available 24/7 to help in Bengali. Contact us via live chat or send us an email directly.
[email protected] | Live Chat — 24/7